Shipping policy

1. Order Processing

All orders are carefully prepared and processed within 1–3 business days following payment confirmation. During high-volume periods or special promotions, processing times may be slightly longer.

2. Shipping Destinations

We offer both domestic and international shipping, depending on the destination. Availability may vary by country.

3. Delivery Times

Estimated delivery times:

Domestic orders: 3–7 business days

International orders: 7–15 business days Times may vary due to carrier delays, customs inspections, or local conditions.

4. Shipping Costs

Shipping fees are calculated at checkout based on the location and order value. Any customs duties or import taxes (for international orders) are the responsibility of the customer.

5. Customs and Import Taxes

International orders may be subject to customs taxes or import fees based on the regulations of the destination country. These costs are not included in the product prices or shipping fees.

6. Delays

While we work with reliable carriers, delays may occur due to:

Weather conditions

Customs inspections

High shipping volumes

Carrier service issues TIBET SHOP is not responsible for such delays once the order has been shipped.

7. Incorrect Address

The customer is responsible for providing accurate shipping information. We are not responsible for lost or delayed orders due to incorrect or incomplete addresses.

8. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will assist you in resolving the issue with the carrier.

9. Contact Us

For any questions regarding shipping, you can contact our customer support.